Avetti Commerce
Avetti Commerce
Government eCommerce Success Story

How Publications Ontario Delivers Secure, Accessible Government eCommerce

A secure, highly scalable, and accessible eCommerce platform serving one of Ontario's highest-traffic government sites with WCAG 2.1 compliance, PCI security, and complex ERP integration.

Ontario Government - Publications Ontario eCommerce powered by Avetti Commerce enterprise platform
#2
Highest-Traffic Govt Site
WCAG 2.1
Accessibility Compliance
PCI
Security Certified
SaaS
Outsourced Model

Enterprise Government eCommerce Built for Scale and Security

Publications Ontario required a secure, accessible, and highly scalable eCommerce platform to sell government publications to schools, ministries, and the public in both physical and digital formats.

The Challenge

As the second highest-traffic site in the Ontario government, Publications Ontario was operating on a legacy custom platform with no technical documentation, complex ERP integrations, bespoke approval workflows, and connections to multiple warehouse and POS systems requiring modernization.

High Security & Compliance Requirements

WCAG 2.1 accessibility standards, PCI compliance, and government-grade security protocols

Enterprise Scalability at Peak Loads

Handle massive traffic volumes during peak periods while maintaining performance

Complex Legacy System Integration

Deep integration with receivables ERP, warehouse management, and POS systems

Specialized Government Workflows

Custom approval processes, reporting requirements, and procurement procedures

The Solution

1

Customized SaaS Platform

Avetti Commerce extended with government-specific entities and business logic on predictable SaaS model

2

Simplified Admin Interface

Tailored admin tools designed for non-technical government staff to manage operations

3

Agile Sprint-Based Delivery

Iterative development with stakeholder validation to de-risk changes on high-profile public site

4

Deep System Integration

Seamless connectivity with ERP, warehouse, and POS systems for automated fulfillment

5

Comprehensive Compliance

Built-in WCAG 2.1 accessibility and PCI security meeting stringent government standards

Publications Ontario homepage - Accessible government eCommerce with WCAG 2.1 compliance and modern design
Accessible & Secure Design

Modern, Accessible Government eCommerce

The Publications Ontario platform delivers a modern, user-friendly experience that meets WCAG 2.1 Level AA accessibility standards while maintaining the security and compliance requirements of government operations.

WCAG 2.1 Level AA Compliance

Full accessibility compliance ensuring all users can access government publications

PCI & Government Security

Enterprise-grade security meeting PCI DSS requirements and government standards

High-Performance Architecture

Handles peak traffic loads without degradation on one of Ontario's busiest sites

Intuitive User Experience

Clean, modern interface designed for schools, ministries, and public users

"The agile sprint-based delivery model allowed the joint team to iterate quickly, validate features with stakeholders, and de-risk changes on this high-profile public-facing site."

Streamlined Navigation & Discovery

Intuitive category browsing and detailed product pages make it easy for schools, ministries, and the public to find and purchase government publications in physical and digital formats.

Publications Ontario category page - Organized government publications with advanced filtering and search

Category Navigation

Well-organized category pages with advanced filtering, sorting, and search capabilities help users quickly find relevant government publications across diverse topics.

  • Hierarchical category structure for easy browsing
  • Advanced filters by language, format, and topic
  • Fully accessible keyboard navigation and screen readers
Publications Ontario product page - Detailed publication information with format options and secure checkout

Product Detail Pages

Comprehensive product pages display publication details, format options (physical and digital), pricing, and availability with clear calls-to-action and accessible design.

  • Clear presentation of physical and digital format options
  • Detailed descriptions and specifications
  • Secure checkout meeting PCI compliance standards

Enterprise Architecture for Government Scale

A robust, secure, and scalable platform built to handle the demanding requirements of government eCommerce operations.

Security & Compliance

PCI DSS certification, data encryption, secure payment processing, and government-grade security protocols protecting sensitive information.

WCAG 2.1 Accessibility

Full Level AA compliance with semantic HTML, ARIA labels, keyboard navigation, screen reader support, and accessible forms.

High Scalability

Cloud-native architecture with auto-scaling, load balancing, and CDN integration handles peak traffic without performance degradation.

ERP Integration

Seamless real-time integration with receivables ERP system for automated order processing and financial reconciliation.

Warehouse & POS Connectivity

Direct integration with warehouse management and point-of-sale systems ensuring accurate inventory and fulfillment automation.

Complex Reporting

Comprehensive reporting tools supporting finance, compliance, and operational teams with customizable dashboards and exports.

Platform Capabilities

Government-Specific Features

  • Custom entity types for government publishing
  • Bespoke approval workflows for procurement
  • Simplified admin interface for non-technical staff
  • Multi-format support (physical and digital)

Development Approach

  • Agile sprint-based delivery methodology
  • Continuous stakeholder validation and feedback
  • De-risked implementation on high-profile site
  • Iterative feature development and testing

Measurable Results & Lasting Impact

The Publications Ontario implementation delivered significant benefits to the Ontario government and set new standards for government eCommerce.

Modern, Secure & Accessible Platform

Successfully deployed a government eCommerce platform meeting WCAG 2.1 Level AA accessibility standards and PCI compliance requirements while maintaining enterprise-grade security.

High Performance at Scale

Handles peak traffic loads as the second highest-traffic Ontario government site without performance degradation, ensuring reliable public access to publications.

Significant Cost Savings

Moving to an outsourced SaaS model eliminated the need to rebuild and maintain a complex custom platform in-house, delivering substantial operational cost savings.

Model for Government eCommerce

The success of Publications Ontario led other government ministries to adopt Avetti Commerce, establishing it as a trusted platform for public-sector digital commerce.

Setting the Standard for Government eCommerce

The Publications Ontario implementation demonstrates how modern eCommerce platforms can meet the stringent security, accessibility, and scalability requirements of government operations while delivering cost-effective SaaS solutions.

Security
PCI certified, government-grade protection
Accessibility
WCAG 2.1 Level AA compliant
Scalability
Enterprise performance at peak loads

Why This Matters for Your Organization

The Publications Ontario case study demonstrates Avetti Commerce's proven expertise in delivering government-grade eCommerce solutions that meet the highest standards of security, accessibility, and compliance.

Government Security Standards

Implement PCI DSS compliance, data encryption, secure payment processing, and audit trails meeting stringent government requirements.

WCAG 2.1 Accessibility Expertise

Build fully accessible experiences with semantic HTML, ARIA support, keyboard navigation, and screen reader compatibility.

Complex ERP Integration

Seamlessly integrate with legacy enterprise systems including receivables ERP, warehouse management, and POS platforms.

High-Traffic Performance

Deploy cloud-native architecture capable of handling peak loads on high-visibility government and enterprise sites.

Agile Government Delivery

Execute sprint-based implementation with continuous stakeholder validation, de-risking changes on critical public-facing platforms.

Cost-Effective SaaS Model

Leverage customized SaaS platforms that eliminate expensive custom development and ongoing maintenance overhead.

Ready to Build Secure, Accessible Government eCommerce?

Join Publications Ontario and other government organizations using Avetti Commerce to deliver secure, accessible, and scalable eCommerce platforms that meet the highest standards of public service.