A secure, highly scalable, and accessible eCommerce platform serving one of Ontario's highest-traffic government sites with WCAG 2.1 compliance, PCI security, and complex ERP integration.

Publications Ontario required a secure, accessible, and highly scalable eCommerce platform to sell government publications to schools, ministries, and the public in both physical and digital formats.
As the second highest-traffic site in the Ontario government, Publications Ontario was operating on a legacy custom platform with no technical documentation, complex ERP integrations, bespoke approval workflows, and connections to multiple warehouse and POS systems requiring modernization.
WCAG 2.1 accessibility standards, PCI compliance, and government-grade security protocols
Handle massive traffic volumes during peak periods while maintaining performance
Deep integration with receivables ERP, warehouse management, and POS systems
Custom approval processes, reporting requirements, and procurement procedures
Avetti Commerce extended with government-specific entities and business logic on predictable SaaS model
Tailored admin tools designed for non-technical government staff to manage operations
Iterative development with stakeholder validation to de-risk changes on high-profile public site
Seamless connectivity with ERP, warehouse, and POS systems for automated fulfillment
Built-in WCAG 2.1 accessibility and PCI security meeting stringent government standards

The Publications Ontario platform delivers a modern, user-friendly experience that meets WCAG 2.1 Level AA accessibility standards while maintaining the security and compliance requirements of government operations.
Full accessibility compliance ensuring all users can access government publications
Enterprise-grade security meeting PCI DSS requirements and government standards
Handles peak traffic loads without degradation on one of Ontario's busiest sites
Clean, modern interface designed for schools, ministries, and public users
"The agile sprint-based delivery model allowed the joint team to iterate quickly, validate features with stakeholders, and de-risk changes on this high-profile public-facing site."
Intuitive category browsing and detailed product pages make it easy for schools, ministries, and the public to find and purchase government publications in physical and digital formats.

Well-organized category pages with advanced filtering, sorting, and search capabilities help users quickly find relevant government publications across diverse topics.

Comprehensive product pages display publication details, format options (physical and digital), pricing, and availability with clear calls-to-action and accessible design.
A robust, secure, and scalable platform built to handle the demanding requirements of government eCommerce operations.
PCI DSS certification, data encryption, secure payment processing, and government-grade security protocols protecting sensitive information.
Full Level AA compliance with semantic HTML, ARIA labels, keyboard navigation, screen reader support, and accessible forms.
Cloud-native architecture with auto-scaling, load balancing, and CDN integration handles peak traffic without performance degradation.
Seamless real-time integration with receivables ERP system for automated order processing and financial reconciliation.
Direct integration with warehouse management and point-of-sale systems ensuring accurate inventory and fulfillment automation.
Comprehensive reporting tools supporting finance, compliance, and operational teams with customizable dashboards and exports.
The Publications Ontario implementation delivered significant benefits to the Ontario government and set new standards for government eCommerce.
Successfully deployed a government eCommerce platform meeting WCAG 2.1 Level AA accessibility standards and PCI compliance requirements while maintaining enterprise-grade security.
Handles peak traffic loads as the second highest-traffic Ontario government site without performance degradation, ensuring reliable public access to publications.
Moving to an outsourced SaaS model eliminated the need to rebuild and maintain a complex custom platform in-house, delivering substantial operational cost savings.
The success of Publications Ontario led other government ministries to adopt Avetti Commerce, establishing it as a trusted platform for public-sector digital commerce.
The Publications Ontario implementation demonstrates how modern eCommerce platforms can meet the stringent security, accessibility, and scalability requirements of government operations while delivering cost-effective SaaS solutions.
The Publications Ontario case study demonstrates Avetti Commerce's proven expertise in delivering government-grade eCommerce solutions that meet the highest standards of security, accessibility, and compliance.
Implement PCI DSS compliance, data encryption, secure payment processing, and audit trails meeting stringent government requirements.
Build fully accessible experiences with semantic HTML, ARIA support, keyboard navigation, and screen reader compatibility.
Seamlessly integrate with legacy enterprise systems including receivables ERP, warehouse management, and POS platforms.
Deploy cloud-native architecture capable of handling peak loads on high-visibility government and enterprise sites.
Execute sprint-based implementation with continuous stakeholder validation, de-risking changes on critical public-facing platforms.
Leverage customized SaaS platforms that eliminate expensive custom development and ongoing maintenance overhead.
Join Publications Ontario and other government organizations using Avetti Commerce to deliver secure, accessible, and scalable eCommerce platforms that meet the highest standards of public service.