Frequently Asked Questions
General Questions
- What's Avetti Commerce?
- Can I modify the code?
- Does the Cloud Edition need an EC2 account?
- It's Avetti Commerce search engine friendly?
- How often are Avetti Commerce updates released?
Avetti Commerce 8 is a advanced E-Commerce Shopping Cart that can become your complete website. It can integrate to tax, shipping, gift card, and content management systems and via webservices to back end ERP or accounting systems. Avetti Commerce can be installed on your servers or your account in the cloud. Avetti Commerce is trusted by merchants that have millions of customers and high loads.
Yes of course. You can modify it in any way, you just cant resell, rent or distribute the modified code.
If you are using the Free Trial or Enterprise Cloud edition you need an EC2 account. (see http://aws.amazon.com/ec2). If you license the Datacenter Edition an EC2 account is not required. However if you wish to have Avetti customize or enhance the software for your needs an EC2 account is needed so that dev and QA servers can be setup during the time that any customization work is performed.
Yes. We seo url code all urls and you can customize them as needed. You can set page titles, meta keywords and meta descriptions for all catalog pages.
Updates are typically released quarterly however this can vary.
Theme and Design
- Can I replace the logo with my own?
For the shopper pages you can replace them as you wish. For the administrative pages you must keep the logos and copyright notices in place.
Catalog
- Can I sell digital products?
- Can I import many products all at once?
Yes and they can be served from the server or from Amazon S3. Just set the item type of an item to 'downloadable'.
Yes. You can use the import/export feature to upload your product database in XLS format. We have about 20 xls files that cover all aspects of an ecommerce site.. You can also use XML webservices to programmatically load catalogs.
Security
- Does Avetti Commerce support SSL?
- Is Avetti Commerce PCI Compliant?
Yes. All you need is your own SSL certificate installed on your server and an SSL enabled server. You can order a certificate from GoDaddy or other providers for about $100 per year. Make sure to specify that you need it in Apache SSL format. If you wish we can offer the service to create the CSR file they require and purchase the certificate for you.
Avetti Commerce is being validated for PA-DSS compliance which means if the application is installed as per our implementation Guide then you are PCI compliant. For more details contact us.
Orders
- Does Avetti Commerce offer a free shipping option?
- Can I prevent order and other sensitive information from being accessed by staff?.
- Can I view statistical data or my orders and create sale reports?
Yes, via shipping promotions.
Yes. You can manage internal administrators by creating groups, roles and permissions for specific areas of the store administration pages such as managing orders or the catalog.
Yes. With Avetti Commerce you can create Sales Reports by Products, Category, Date and also you can create other
kinds of reports (customers, top sellers, etc.) using the eclipse BIRT report writing tool
Payment Methods
- What credit card gateways does Avetti Commerce integrate with?
- How do I configure PayPal with my Avetti Commerce store?
Avetti Commerce is compatible with Paypal, Google Checkout, Authorize.net, Paymentech, YourPay, PsiGate,
PayFlow, Instabill, Moneris, Optimal Payments, 3Dsi, Cybersource, DPS, UFS and offline payment methods. This list is growing all the time please contact us if a specific one you need is not here.
You can visit our Twiki page to find more information about Payment Processors Set Up.
Shipping and Taxes
- How does Avetti Commerce calculate shipping?
- Does your cart provide live and accurate shipping quotes?
You can select real time courier integration to UPS and Fedex or you can specify flat rate shipping via tables, weight ranges or via a formula.
Yes. With Avetti Commerce you can add trusted shipping carriers such as FedEx and UPS who provides real time
shipping quotes.
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